Post 1 – some time ago:
I have been working with Kim for several years. I couldn’t ask for someone to pay more attention to my questions and concerns! Her answers are always well-researched. Besides, she’s very pleasant and friendly.
Post 2 – Nov. 4 – 2015
I really want to give an “‘atta-girl” to Renee Schiffauer for all the help you’ve been over the past nearly two years. I virtually never have worked with someone in a service role (certainly in the IT age) who has been more kind, caring, tenacious, knowledgeable and generous. You and I have solved all kinds of problems with health insurance coverage and claims for the great granddaughter we’ve been raising for 10 years.
I also want to restate how much I appreciate Kim Alire. It’s such a please calling and getting her right away without ten transfers or holds. Kim, you’ve been great on our other insurance needs, including helping with a hail damage roofing claim!